Introduction
Welcome to the iconicmedicareshop.com website. We are ICONIC MEDICARE SDN BHD (223748-A). A fully owned subsidiary of Iconic Worldwide Berhad, a public listed company listed in Bursa Malaysia, having our registered address at PMT 798 Lingkaran Cassia Selatan, Lebuhraya Bandar Cassia, Taman Perindustrian Batu Kawan, 14110 Simpang Ampat, Penang.
Throughout the site, the terms “we”, “us” and “our” refer to Iconic Medicare Sdn Bhd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Iconic Medicare Sdn Bhd reserves the right to modify and change any time without further notice. The Terms and Conditions stated are our copyrighted agreement. Any use of our platform and/or Terms and Conditions by third parties is not allowed and those who has misused is subjected to legal action.
By accessing this website, you are considered agree to our Terms and Conditions. Please do not access this website if you do not agree to our Terms and Conditions.
Registration
To place an Order, you can either creating an account using your email address in this website. Please confirm that the information you filled in is accurate and true. To complete your order, you are required to follow the steps in the website. You will receive an Order Confirmation after you have done the payment.
Modifications to the Service and Price
We, Iconic Medicare Sdn Bhd will make sure all the details, descriptions and pricing are accurate and always up-to-date.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
All the prices of our Products are in Malaysian Ringgit. Delivery costs will be charged based on your total purchase amount. Delivery charges will be clearly stated before checkout and payment made.
Payment Methods
To complete your Order, you can pay using any of our payment partners IPAY88 Payment Gateway on our Platform. If we do not receive the payment or payment is not completed, order is considered incomplete and we will not be liable for any delay or non-delivery. All your bank cards or bank account data will be protected.
Submitted Mistaken Orders
If you discover that you have made a mistake with your order after you have submitted it to the Platform, please whatsapp +016 943 7199 immediately. We will try our best to process your request.
Refusal of Order
We reserve the right to withdraw or add products on this platform at any time and/or remove or edit any content on this website. If there are any exceptional circumstances wherein, we may need to refuse to process an Order after we have sent you an Order Confirmation. If we cancel your order and you have already made payment for your order, the payment amounts will be fully refunded to you.
Delivery
We aim to deliver the product to you in our standard delivery timeline within 7 working days(WM), 7-20 working days (EM). The delivery time will be indicated by us at the time of your order checkout. We shall notify you if we unable to arrange for delivery. We will not responsible for any delays or damages caused by third party.
Cancellation on Non-Faulty Products
Once an order has been dispatched it may not be cancelled. If you have any issue, please email customerservice@iconicmedicare.com
Return and Refund Policy on Faulty Products
Product image as seen on the platform may slightly differ from the actual product that you receive due to capturing angle, brightness and colors in different phone/PC.
If you encounter any defects or issues with the product received, please email customerservice@iconicmedicare.com or whatsapp +6016 943 7199. Providing your order number, name and contact number, details of the product and the reason for return, and whether you require a refund or a replacement. If the item is returned is in an unsuitable condition, we reserve the right not to accept returns and refund.
Changes to Terms Of Service
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Personal Data Protection
Please see our Privacy Policy, which forms a part of these Terms and Conditions.